Customer management and CRM
Keep customer records, contracts, appointments and follow-up activities together.
NICOLA PASA · FREELANCE FULL STACK DEVELOPER
Custom Business Management Software Development
I develop custom business management software tailored to the way your company works. From internal management tools to integrated business platforms, I build solutions that simplify operations and support efficient workflows.
Software Built Around Your Business
When customer records, documents and deadlines sit in separate tools, it takes time to piece together what’s happening. I start with how your team works today so we can decide which information to bring together, who needs access and where automation would help.
Business Management Solutions
Document management
Link documents and attachments to the relevant case or customer record, with search and access based on each user’s role.
Orders, tasks and workflows
Set up a way to record orders, assign tasks and track deadlines, with statuses that reflect how your team handles the work.
Features and Integrations
Administrative dashboards
Give staff a clear view of activity, deadlines and the statistics they need. Use role-based permissions to control access to administrative tools.
APIs, databases and exports
Review how the software can connect to existing APIs and databases, and which information needs to be exchanged or exported.
Modernizing existing software
Review your current data, interfaces and workflows to decide what to keep and what to update. Where appropriate, break the work into stages.
Technologies and Expertise
Backend
PHP and Laravel for business logic, access rules and data processing.
Frontend
HTML, CSS and JavaScript for web interfaces and admin panels, with React, Angular or Vue.js where the project calls for it.
Databases and documentation
MySQL for relational data, Git and GitHub for version control, and technical documentation for handover.
Selected Projects
Vetlab
Vetlab connects a laboratory with veterinary clinics. Clinics can request tests and receive reports by email, and the lab can manage billing.
View Vetlab in the portfolioNautica
A Laravel application for managing customers, cases, vessels and certificates, with attachments, search, exports and role-based permissions.
View Nautica in the portfolioContact CRM
A Laravel CRM for customer records, contracts, invoices and appointments. It also includes a dashboard and activity logs.
View Contact CRM in the portfolioLet's Discuss Your Project
Tell me which process you want to manage, who will use the software and which data or systems need to connect. If you already use a management tool, let me know what needs to carry over and what you’d like to improve.
If your project also includes a portal or a broader platform, explore my custom web application development service. For online sales, explore my custom e-commerce development.